Terms & Conditions

1. General

Terms and conditions for Puck Wanderlust ltd.
Puck Wanderlust is our trading name. For the purpose of these terms and conditions of web site use, Puck Wanderlust means puck wanderlust.com.

These terms and conditions govern your use of the site and purchase of goods and services from the site. By continuing to access the Puck Wanderlust site you are deemed to agree and accept to the practices described in the terms and conditions. Occasionally we may update these, regular visits will ensure awareness and your continued use of the site shall signify your agreement to be bound by the modified terms and conditions.  

2. Terms of sale

By placing an order with Puck Wanderlust you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

All payments are due upon receipt, if a payment method is declined or not received, the buyer will forfeit any rights to ownership, of any items purchased. If no payment is received, no items will be shipped.

No contract will exist between you and Puck Wanderlust for the sale of any product until Puck Wanderlust has accepted your order, and your payment has been approved and received, at which point you will receive written confirmation that your order has been dispatched. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

The prices payable for ordered items are as set out in our website. All prices are inclusive of VAT in the UK and EU. Items shipped outside of the EU may be subject to additional import duties and taxes payable by the customer. 

4. Returns

If you have any problem or are not satisfied with your order, please contact us at Shop@puckwanderlust.com.

We will endeavour to find a solution you are happy with.

5. Privacy Policy

Your trust is important to us so we have updated our Privacy Policy in accordance with current regulations. This explains how we collect, store, handle and keep your personal information safe. All personal information about you is kept on a secure server and we’d never share your details without your permission.

This Privacy Policy is applicable to all customers of our Puck Wanderlust website.

Personal information (or personal data) is information about an individual that allows us to identify that person. In order to provide you with a smooth shopping experience at puckwanderlust.com we collect the following Personal Information about you:

Name, Date of Birth, Billing and Delivery Address, Telephone Number, Email Address*, Items ordered

We may use your information in the ways below:

  • To process your order, we need to take payment details and know where to deliver your jewellery.

  • Our postal and courier services have access to your delivery address in order to be able to dispatch your jewellery to your chosen address.

  • Information regarding your visit to puckwanderlust.com including what you have browsed or bought is used to improve your experience on our website.

*We also collect your email address when you opt in to join our newsletter for marketing purposes such as newsletters & special offers via email. It is easy to unsubscribe to these through clicking the ‘unsubscribe button’ on the bottom of the mailer.

6. Limitations of liability

So far as permitted by law, and except in respect of death or personal injury arising from negligence, we exclude any liability for loss or damage of any kind resulting from the use of the site (including the reliance upon any information contained on it).

7. Governing law

These terms and conditions will be governed by and construed in accordance with English Law. You and Puck Wanderlust irrevocably submit to the non-exclusive jurisdiction of the English Courts.

8. Intellectual property

The entire content of the website, including all jewellry design, copyright, trademarks and other intellectual property rights it contains, including the use of the name Puck Wanderlust is the sole property of Puck Wanderlust and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

9. Access

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We make no warranty that this site will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this site.

10. Entire agreement

These terms and conditions set out the entire agreement between you and Puck Wanderlust in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.